Sam Boswell Automotive Group

General Manager Alignment Charter

Formalize named ownership, observable leadership behaviors, and documented sign-off for the FMX accountability system.

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Charter Overview

This charter creates a dated, shared record of what was approved, who owns execution, and how alignment will be reviewed. It replaces vague verbal buy-in with a visible operating commitment tied to weekly review.

How To Use

Complete one charter at the start of each new initiative cycle. The Sam Boswell Automotive retains a copy, the Dealer Principal retains the signed record, and the Say/Do Tracker is used to review follow-through weekly.

Review Standard

Progress is judged on observable floor behavior, reporting accuracy, and whether agreed processes remain live without drift or quiet reversal.

General Manager acknowledgmentwhat is being signed

1The General Manager acknowledges the current performance gaps and the need for structured intervention.
2Priority initiatives are accepted as named ownership items, not general intentions.
3Behavioral execution matters as much as verbal agreement, and progress is reviewed against observed evidence.
4Sam Boswell Automotive has a direct reporting line to the Dealer Principal through the weekly pulse structure.

Behavioral Commitments

Attend and actively participate in daily training as a reinforcing leader.

Deliver mandated processes consistently and without on-floor modification.

Avoid private counter-instructions that dilute or reverse the agreed method.

Provide timely, accurate data for the daily floor visibility report.

Attend and engage honestly in the weekly alignment pulse meeting.

Sign-Offs

A documented pattern of missed commitments or withheld execution triggers formal review with the Dealer Principal. The charter is the baseline record used for that conversation.